FAQ

Q – What is Guitar Aficionado Magazine?
A – Guitar Aficionado is the first magazine for passionate people who enjoy the guitar in all of its timeless, functional beauty-people who, likewise, have an enthusiasm for the very best that life has to offer. Guitar Aficionado not only features entertaining articles about the world’s finest guitars and the people who play them, but infuses an upscale Rock & Roll sensibility into fashion, travel, luxury goods and much more!

Q – Who is the publisher of Guitar Aficionado Magazine?
A –  NewBay Media is the current publisher of Guitar Aficionado.  NewBay reaches millions of professionals worldwide in print, in person, and online.  NewBay’s award winning magazines, websites, online communities, events and marketing services are just a click away.  To learn more, please visit NewBay’s website at: http://www.nbmedia.com.

Q – How many times a year is Guitar Aficionado Magazine published?
A – Guitar Aficionado magazine is published bi-monthly, 6 times per year.

Q – I’m a first time subscriber. When will my first issue arrive?
A – If this is your first time subscribing to Guitar Aficionado magazine, your first issue is shipped via US Mail at the Standard rate and can take up to eight to 10 weeks for delivery depending on the next issue release date and the date you subscribed.

Q – I am a subscriber. How can I access my subscription account information?
A –  Visit us online at www.guitaraficionado.com/customerservice to access your subscription information. There are several options to login, but if you would like to use your account number please find the last issue you received and reference the number shown on the label below, highlighted in yellow. If you have a bill or renewal and want to make payment online, please login using your INET number found above your name on your bill/renewal form, also shown circled in red below.

 

 

 

Q – How do I submit a change of address for my current subscription?
A – To submit a change of address for your current subscription, you can call our toll-free line 1-800-825-2234, email us at guitaraficionado@pcspublink.com, or send a written request to:

Guitar Aficionado Customer Service
P.O. Box 469030
Escondido, CA 92046-9030

Q – How can I renew my subscription or pay my bill?
A –We offer 3 convenient ways to renew:

Q – My copy of Guitar Aficionado magazine arrived damaged. How can I receive a replacement issue?
A – If your recent issue arrived damaged, please login to Customer Service site at www.guitaraficionado.com/customerservice. Once you are logged in, you may request a replacement by choosing the Report Damaged/Missing Issue option. Check the appropriate box and if the issue is available, your replacement will be shipped via First Class Mail and may take up to 14 days to arrive. If we are out of stock we will extend your current subscription by 1 issue.

Q – Where can I buy Guitar Aficionado Magazine on the newsstand?
A – Guitar Aficionado can be found in the following retail markets:

  • Major Bookstore Chains
  • Airports and Train Stations

Q – Can I purchase back issues?
A – Of course. Back issues are available at our online store: http://www.guitaraficionado.com/store.

Q – Is a digital version of this magazine available?
A – Yes! You can purchase single issues, back issues and subscriptions off of our app on the Apple Newsstand or on the Barnes & Noble Nook and Amazon Kindle Fire. Please note that you cannot purchase a combination print + digital subscription at this time. Also, having a print subscription does not give you access to the digital editions.

Q – I have an editorial question or comment. How can I get my voice heard?
A – Editorial comments or questions can be directed to:

Guitar Aficionado Magazine
Attn: Editorial Department
28 East 28th Street, 9th Floor
New York, NY 10016
e-mail: info@guitaraficionado.com

NOTE: This email address is ONLY for editorial questions or comments. Emails regarding subscription, newsstand, marketing, advertising or sales will not be served from these addresses and may go unanswered.

Q – I am an advertiser and am interested in advertising in Guitar Aficionado. Who do I contact?
A – To advertise in Guitar Aficionado please visit: http://www.guitaraficionado.com/advertise.html

Q – How do I request permission to reprint the material found in Guitar Aficionado?
A – Items appearing in Guitar Aficionado are protected by federal copyright laws. Material may not be copied or reprinted from this publication without prior written authorization from the Editor. To request permission to reprint material contained in this, or any or any NewBay publication, please contact the publisher directly by mail at: NewBay Media, 28 E 28th St, 12th Floor, New York, NY 10016. Phone: (212) 378-0400. Online: www.nbmedia.com.